Sunday, May 24, 2020
Sales letters are a type of business letter used to introduce products or services to consumers.Ã Use the following example letter as a template to model your own sales letter on. Notice how the first paragraph focuses on issues that need to be resolved, while the second paragraph offers a specific solution. Example Sales Letter Document Makers2398 Red StreetSalem, MA 34588 March 10, 2001 Thomas R. SmithDrivers Co.3489 Greene Ave.Olympia, WA 98502 Dear Mr. Smith: Are you having trouble getting your important documents formatted correctly? If you are like most business owners, you have trouble finding the time to economically produce good-looking documents. This is why it is important to have a specialist take care of your most important documents. At Documents Makers, we have the skills and experience to come in and help you make the best possible impression. May we stop by and offer you a FREE estimate of how much it would cost to get your documents looking great? If so, give us a call at and set up and appointment with one of your friendly operators. Sincerely, (signature here) Richard BrownPresident RB/sp Sales Emails Emails are similar, but they do not include an address or signature. However, emails do include a closing such as: Best regards, Peter Hamilton CEO Innovative Solutions for LearnersÃ Sales Letters Goals There are three main goals to achieve when writing sales letters: 1) Grab the Readers Attention Try to grab your readers attention by: Offering a solution to a problem that the reader may have.Telling an interesting (short) storyÃ Presenting an interesting fact or statistic Potential clients need to feel as if a sales letter speaks or relates to their needs. This is also known as a hook.Ã 2) Create InterestÃ Once youve grabbed the readers attention, youll need to create interest in your product. This is the main body of your letter.Ã 3) Influence ActionÃ The goal of every sales letter is to convince a potential customer or client to act. This doesnt necessarily mean that a client will purchase your service after reading the letter. The goal is to have the client will take a step towards gathering more information from you about your product or service. Useful Key Phrases to Avoid Being Seen as Spam Lets be honest: Sales letters are often just thrown away because so many people receive sales letters - also known as spam (idiom useless information). In order to get noticed, its important to quickly address something important that your prospective client may need.Ã Here are some key phrases that will help you catch the readers attention and present your product quickly: Are you having trouble ...This is why it is important to have ...At X, we have the skills and experience to ...May we stop by and offer you a FREE estimate of how much it would cost to ...If so, give us a call at X and set up and appointment with one of your friendly operators. Begin the letter with something will catch the readers attention immediately. For example, many sales lettersÃ often ask readers to consider a pain point - a problem that a person needs solved, and then introduce a product that will provide the solution. Its important to quickly move to yourÃ sales pitchÃ in your sales letter as most readers will understand that your sales letter is a form of advertising. Sales letters also often include an offer to encourage customers to try the product. Its important that these offers are clear and provide a useful service to the reader. Finally, its becoming increasingly important to provide a brochure along with your sales letter providing details about your product. Finally, sales letters tend to useÃ formal letter structuresÃ and are rather impersonal because they are sent to more than one person.
Sunday, May 17, 2020
A school discipline referral form is utilized in most school districts. Each district tailors the referral form to meet their particular needs. There are many important reasons that school districts require their teachers and administrators to utilize these forms. These include: Creating a paper trail to protect everyone involved.Gives the principal a starting point and foundation for gathering information relevant to the behavior infraction.Can help establish and document a pattern of student behavior.Guides the discipline process ensuring that every student sent the office on a discipline referral is being met with the same process.Ã Forces the teacher to evaluate what prior strategies they have implemented on their own to attempt to correct the behavior. Schools that do not use a school discipline referral form to document student behavior issues will likely have several obstacles should legal action be taken by a constituent of the district. Filling out and adhering to a school discipline referral form does take time. However, it is worth it as serves to protect everyone involved in the process. Categories DefinedÃ Others Involved - None, Peers, Teacher, Staff, Sub, OtherPotential Witnesses - List all people who are not directly involved, but may have seen the incident.Nature of Incident - Excessive Talking, Unprepared for Class, Excessive Tardies, Inappropriate Language, Violation of Dress Code, Disrespect, Violation of School Bus Rules, Disorderly Conduct, Defacing Property, Truancy, Lying/Cheating, Uncooperative, Horseplay, Misuse of Electronic Device, Harassment, Bullying, Fighting/Assault, Vandalism, Violation of State Federal Laws, Violation of School Policy, OtherDescribe Incident - List a detailed description of the incident containing all of the known facts.Possible Motivation - Avoid Activity, Avoid Adult, Avoid Peers, Avoid Task, Obtain Peer Attention, Obtain Adult Attention, Obtain Activities, Obtain Items, Other, Dont KnowPrevious Classroom Discipline History of Student - Explain other behavior issues (related and unrelated) you have had with the student in the class.Previously Us ed Teacher Intervention Strategies - Counseling Referral, Parent Conference, Conference with Student, Seat Change, Detention, Loss of Privilege, Social Skills Instruction, Extra AssignmentStudents Statement - Provides the student with an opportunity to explain themselves and become a part of the process to find a solution.Consequences Assigned by Administrator - Class Removal, Campus Beautification, Counseling Referral, Alternative Placement, Loss of Privilege, Detention, Conference with Student, Mentoring, Conference with Parent, Out-of-School Suspension, In School Placement, ExpulsionFollow-Up Plan - Provides an opportunity to check up on the student, provide the resources, and a plan to support them in correcting the behavior. Sample School Discipline Referral Form Student Name: _____________________________________ Grade:_______________________ Referring Teacher: _________________________________________________ Date: ___/___/___Ã Time:____________ Location: ______________________________________ Others Involved: ________________________________________________________________ Potential Witnesses: _____________________________________________________________ Nature of Incident: ______________________________________________________________ Describe Incident:Ã Ã ______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Possible Motivation: ______________________________________________________________ _______________________________________________________________________________ Previous Classroom Discipline History of Student _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ Previously Used Teacher Intervention Strategies (If applicable) ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Teacher Signature: ______________________________________________________________ Administrators ReportÃ StudentÃ¢â¬â¢s Statement What rule did you violate? ___________________________________________________________ Why did you violate the rule? _________________________________________________________ Did you get what you wanted? ________________________________________________________ What is another alternative to get what you want? _________________________________________ _________________________________________________________________________________ Consequences Assigned by AdministratorÃ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ Parent Notification MethodÃ ______ Phone Call ______ In Office ______ Email ______ Letter ______ Other _____________ Referral to Other Services (If Necessary) ______ Discipline Review Team _______ Counseling _______ Local Authorities ______Other Follow up PlanÃ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ Student Signature: _________________________________________ Date: ____/_____/_____ Administrator Signature: _____________________________________ Date: ____/_____/_____ Parent Signature: __________________________________________ Date: ____/_____/_____
Wednesday, May 13, 2020
The cornerstone of the American Dream is property ownership; indeed the goal for many Americans is to eventually own their own home. Homes however tend to be quite expensive and thusly financial instruments like mortgages are typically required for many to be able to afford one. Those seeking a home loan would have to be vetted first by the bank that they are seeking the loan from; surely no bank would want to loan out a sizeable amount of money to a person they know nothing about. In this way, banks are capable of mitigating the risk of default on loans. By screening loan applicants, banks are able to give themselves the best possible chance at being paid back. But what happens if borrowers canÃ¢â¬â¢t afford the payments and do not pay the bank back? This brings us to what is commonly referred to as Ã¢â¬Å"the 2008 market collapseÃ¢â¬ , Ã¢â¬Å"the 2008 financial crisisÃ¢â¬ , or simply Ã¢â¬Å"The Great RecessionÃ¢â¬ ; a period of time in which markets worldwide plummeted. One of the hardest hit markets, or most explosive bubbles one could say, was the U.S. Housing market. There are many causes for the housing marketÃ¢â¬â¢s collapse and the turmoil that followed after, with varying levels of blame being assigned to regulators, government policies, financial institutions, subprime lending/lenders, credit agencies and consumers just to name a few (report cite). One could argue about the validity of each element being the primary source: truly all played their roll, however the purpose of this paper is to provideShow MoreRelatedThe American Dream : A Cornerstone Of Middle Class Life849 Words Ã |Ã 4 PagesInextricably bound to the premise of the American Dream is the ability to own oneÃ¢â¬â¢s landÃ¢â¬âan aspiration that has withstood the test of time and is widely understood as a cornerstone of middle-class life. Despite the threatening economic climate of recent years, homeownership continues to permeate the national dialogue from policy to pop culture. In August, President Obama spoke of its symbolic importance: Ã¢â¬Å"A home is the ultimate ev idence that here in America, hard work pays off, that responsibilityRead MoreThe American Dream1678 Words Ã |Ã 7 PagesThe American Dream is an idea that has always been different throughouttime. It changes in diverse forms and in the end involves success. The American Dream was a phrase used by the American people and peoplewanting to become American. It was always the idea that you can become a success. This is true in a partial way, but the true American Dream is that with somework and determination anyone can build themselves up in the economic classsystem. The 80 s was an eye opener to a lot of newRead MoreThe Great Gatsby By F. Scott Fitzgerald931 Words Ã |Ã 4 PagesDaisy, Myrtle, and Jordan, display the new ideology of women while attempting to reach the American Dream. Women embody the new flapper era and are expected to work for their own money and gain more independence after earning the right to vote. Flappers were seen as significant figures during the Roaring Twenties, as they helped define a new generation for young women who are trying to achieve the American Dream, Ã¢â¬Å"[Flappers] were also seen by many as the ideal young woman and was described by authorRead MoreLangston Hughes: A Man of Truth899 Words Ã |Ã 4 Pagespoems is the idea of a dream and the struggles to achieve that dream as an African American. Langston Hughes focuses his writing on the actual experiences and events of the African American working class during the Harlem Renaissance. He describes the struggles that African Americans have to face in fo llowing their dreams because of the discrimination and segregation. His writings were looked down upon by many critics, no matter what race. Langston Hughes was an African American poet who wrote ofRead MoreThe American Dream is Built on Family Bonds Essay1305 Words Ã |Ã 6 Pages The American Dream is a concept that is essentially older than the United States, dating back to the seventeenth century. It was then when people began to come up with hopes and aspirations for the newly discovered, unexplored continent. The Ã¢â¬Å"American DreamÃ¢â¬ is in essence the idea in that puts forward the notion that all people can succeed through hard work, that all people have the right to the pursuit of happiness, and be successful. The definition of the American Dream has been expanded uponRead MoreAnalysis Of Stonewall Jackson Way1421 Words Ã |Ã 6 PagesPoetry-Archive, George W. Jacobs Co., www.poetry-archive.com/p/stonewall_jackson_s_way.html. Accessed 4 Sept. 2017. John Williamson Palmer is a famous American author who recorded revolutionary events. Palmer was originally a physician, but he later decided to pursue a career in journalism. Since he was writing during the Civil War, his works encompass American patriotism and morale. His poem Ã¢â¬Å"Stonewall JacksonÃ¢â¬â¢s WayÃ¢â¬ serves to commemorate the achievements and leadership of the Confederate General ThomasRead MoreAmerica In Five Classes Essay1124 Words Ã |Ã 5 Pagesadults and two childrenÃ¢â¬ (Brinkerhoff, Ortega, White, Weitz, 2011). The poor can be all types of ethnic, male and female, big cities to small towns, people with and without jobs to whole families or single mother and father families. African-American, Hispanics, Children, Single Mother Households, and Non-Citizens are more likely to be poor. Most poverty class people have low quality education, community services and lack of jobs. The culture of poverty is adapted through generations and waysRead MoreThe Great Gatsby By F. Scott Fitzgerald1262 Words Ã |Ã 6 PagesMolina Ms. Hunt English 3 5th period 17 March 2015 Outline I. Hook: Everyone wants happiness and success. Thesis Statement: In The Great Gatsby by F. Scott Fitzgerald, the author uses Jay Gatsby to demonstrate the themes of friendship and the American dream. II. Historical Context Topic Sentence #1: The novel was written in the Roaring twenties, when the economy was at its peak. A. Supporting Detail: Ã¢â¬Å"They were careless people, Tom and Daisy- they smashed up things and creatures and then retreatedRead MoreCompare Tom And Gatsby953 Words Ã |Ã 4 Pagesevaluation of oneÃ¢â¬â¢s Ã¢â¬Å"greatnessÃ¢â¬ proves to be inaccurate and therefore cannot be trusted. Due to NickÃ¢â¬â¢s misjudgment of the strength of GatsbyÃ¢â¬â¢s dream, he maintains an illusion of GatsbyÃ¢â¬â¢s greatness that simply does not exist. He greatly overestimates the power of GatsbyÃ¢â¬â¢s aspirations, foolishly believing that their strength transcends deathÃ¢â¬â¢s confines. In truth GatsbyÃ¢â¬â¢s dream dies when Gatsby himself dies, as made evident by the scene in which he is killed. Nick recalls how Ã¢â¬Å"it was after [they] started withRead MorePresident Trump Once Said, Ã¢â¬Å"I Like Thinking Big. If YouÃ¢â¬â¢Re870 Words Ã |Ã 4 PagesPresident Trump once said, Ã¢â¬Å"I like thinking big. If youÃ¢â¬â¢re going to be thinking anything, why not think big?Ã¢â¬ 1 President Trump shares the mindset that many Americans had after the war of 1812. The United States citizens of the early 1800s felt an obligation to push the boundaries of the United States to the Pacific Ocean. John OÃ¢â¬â¢Sullivan was the first person to use the term Ã¢â¬Å"manifest des tinyÃ¢â¬ in 1845 in an edition of the United States Magazine and Democratic Review. He said, Ã¢â¬Å"Our manifest destiny
Wednesday, May 6, 2020
Namaste Solar Case Study 1. What is the mission of Namaste Solar? How does the mission reflect the companyÃ¢â¬â¢s values? Explain. The mission statement of Namaste Solar is Ã¢â¬Å"to propagate the responsible use of solar energy, pioneer, conscientious business practices and create holistic wealth for our community which benefits all stakeholders equally- customers, employees, investors, and the environment.Ã¢â¬ The mission statement reflects the companyÃ¢â¬â¢s values because they direct explain how the values or linked the mission statement. The company has five core values. The first value is Ã¢â¬Å"care for the earth.Ã¢â¬ Namaste Solar CompanyÃ¢â¬â¢s core activity was designing and installing solar energy systems.Ã¢â¬ Namaste Solar even went so far and got thereÃ¢â¬ ¦show more contentÃ¢â¬ ¦He is responsible for making sure that community has a good idea and sense of understanding exactly what the company does, what they stand for, and the importance of solar energy. Yes, I do think that the companyÃ¢â¬â¢s strategy is ethical and does address the needs of all of it stakeholders because for on e the company is going about promoting and advertising their company the right way. They arenÃ¢â¬â¢t doing any false educational programs or promoting their company and the employees are very involved in the decision-making process so this benefits them as stakeholders. Therefore none of the employees are blindside by any of the decision making situations that the company has. 3. How does Namaste Solar link rewards and incentives to strategically-important employee behaviors and the companyÃ¢â¬â¢s targeted outcomes? Namaste Solar has linked rewards and incentives to strategically-important employee behaviors and the companyÃ¢â¬â¢s targeted outcomes because from the start Namaste Solar used a strategy for encouraging employees by showing a commitment to employee ownership. The company crafted restricted stock plans that allowed all employees have an equal opportunity to buy shares in Namaste Solar at any time, at the then-current value. They allow newly hired employees to buy stock on their first day and get to enjoy the benefits of ownership, including dividends if any are paid. One of the founders of
Essay Topics for 10 Class at a Glance Want to Know More About Essay Topics for 10 Class? For instance, if you're writing an essay on How Global Warming can be lowered, it is going to be a very good idea you take a minute to define what global warming is about in your introductory paragraph. Another intriguing strategy to interact with your reader is to begin with a question. Another good idea is to receive some absolutely free essay examples of different kinds and on various subjects to find a general idea of the way in which a prosperous debatable paper looks. The One Thing to Do for Essay Topics for 10 Class Hence, if you believe banking essays are boring just like your organization studies are, then you're probably wrong here. How you would like your peers to deal with each other 31. Luckily, you have our top-class group of writers who can assist students and teach them how to decide on the most suitable essay direction. The role of assigning an essay to middle school st udents is to make awareness and permit them to develop writing skills. For others, you understand which experience you wish to record and will need to choose which type is the ideal fit. First off, pick a topic that's interesting for you before you think how others are going to react to it. In the majority of cases, you will need to produce a topic which will enable other people to realize your standpoint, and telling them to feel that what you write is true. You have to make sure you're very interested in the topic before you're able to persuade others about it. The conclusion can be composed of at least two sentences. Following are various sorts of essay topics for students that are categorized in many sections so you can easily chose the topic depending on your need and requirement. An argumentative essay requires you to choose a topic and have a position on it. Make certain you own a thesis statement and topic sentences for each paragraph. So far as essay structure goes, a 4 or 5 paragraph essay based on the number of points you may want to argue is a superb start. Normally, a structure of essay contains three chief sections, in other words, introduction, body, and conclusion. The Most Popular Essay Topics for 10 Class Perhaps the most significant thing you have to not forget is that you're required to compose an essay instead of simply to describe something. How people will act if there won't be any rules whatsoever. There are a lot of things you wish to live, many things you feel, and you simply don't know if a number of the situations you do are ok or not. Every thought should be relevant and concise. New Step by Step Roadmap for Essay Topics for 10 Class Inside my experience, descriptive essays are only difficult in regards to deciding just what things to write about. In any case, direct and indirect quotes are essential to support your understanding of academic writing style. You may use several examples which can be found on the net free of charge. There are lots of aspects about a sport that may be argued in an essay. You don't need to find super technical with legal argumentative essays, but make sure you do your homework on what the present laws about your preferred topic actually say. In terms of the organization of the last essay, it's advised to use a 5-paragraph structure. Choose a law and explain why it's so important to you. Choosing Essay Topics for 10 Class Each paragraph needs to be more specific than the last, introducing new parts of information, examples, and comprehensive evidence. There are broadly four kinds of essays. It's important to select debatable argumentative essay topics as you need opposing points you could counter to your own points. Make certain you give clear explanations of the things on your list too. The Essay Topics for 10 Class Trap There's a trigger warning at the cap of the essay. Put simply, just what purpose do you want to express in your essay. A superb essay should have essential points. Make certain you write atleast one essay or one letter daily to boost your speed.
1. 1Background of the Study Conflict is generally regarded as a disagreement regarding interests or ideas (Esquivel and Kleiner, 1997). Organizational conflict is the discord that occurs when the goals, interests or values of different individuals or groups are incompatible and those individuals or groups block or tend to frustrate each otherÃ¢â¬â¢s attempt to achieve their objectives. These actions and reactions make conflict an inevitable part of organizational life since the goals of different stakeholders such as managers and staff are often incompatible (Jones et al, 2000). Bagshaw (1998) noted that conflict is a fact of life, in organization as well as other areas of life, as people compete for jobs, resources, power, acknowledgement and security. Dealing with conflict is difficult because it arouses primitive emotions such as people feeling threatened, which creates a version of the age old stress responses: fight or flight. Proper management of conflict leads to organizational productivity and effectiveness. Effective conflict management is the concept of how an organization is achieving planned objectives by harnessing the individualÃ¢â¬â¢s and groupsÃ¢â¬â¢ efforts. According to Richard et al (2007) organizational performance, plus the plethora of internal performance outcomes normally associated with more efficient or effective operations and other external measures, relate to considerations that are broader than those simply associated with economic valuation such as corporate social responsibility. Ensuring effective conflict management tends to be a crucial part of managerial actions in an organization. to reduce industrial conflict, managers have engaged in building relationships with all subordinates, planning for the upcoming period, conducting basic training, fostering inter personal communications and developing procedure for routine tasks with the involvement of employees, (www. google. com). The development of procedures for routine tasks with the input of employees could motivate employees as they would feel that their contribution to organizational performance is essential and publicly recognized. This will lead to increase productivity, commitment and job satisfaction. Conflict management enhance creative problem solving, enabling people to turn conflict situations into constructive learning opportunities, developing creative and more appropriate solutions, preserving relationships, saving time and money, empowering people to resolve their own disputes and creations of more durable outcomes. In Pennsylvania (USA), for example, the concept of conflict management was employed by the Board of Central Rail Road to avert the negative impact of poor decisions of the companyÃ¢â¬â¢s management. Stephen (1990:591-605). The concept of conflict management was also used in Omega, a Swiss Company, to improve their organizational structure in a way that fostered collaboration and enhance the companyÃ¢â¬â¢s continued success, (Henry, 2009:16-24). Other benefits according to the integrationist view as cited by Sev (2002) claims that conflicts enhance organizationÃ¢â¬â¢s effectiveness by stimulating change and improving decision making. Conflict is functional when it initiates search for new and better ways of doing things. Conflict is a discord that connotes with its negative aspect that will hamper productivity, lower morale, and hinder group performance, or create competing coalitions or reduce productivity. (https:\\www. google. com) Some instances of organizational responses to conflicts would suffice at this juncture. There was the nationwide ASUU strike in 1996. Rather than address the staff agitation for improved welfare and salary structure, the Federal Government ordered them to resume work or face penalty. Such fiat compliance were the common practices in traditional industrial and managerial behaviors, but the trend has consistently shifted in contemporary times (Wikipedia. org). Clearly, conflict and differences of opinions always exist in all organizations; from such differences new and better objective methods of conflict resolution emerge McShane and Glinow (2000). Attempts to enhance the beneficial attributes of conflicts have resulted in management devising different policies, rules and regulations in the organization. In modern organizational systems, collective bargaining and problem solving are widely used tools to resolve conflicts and strengthen the pact between employers and employees. The essence of bargaining is to facilitate agreement on specific terms, with both parties giving concessions in an objective manner, (Sev 2004). In Nigeria, the concept of conflict management and resolution has been employed in diverse organizations as reported by Hotepo et al (2010), diverse view of conflicts and conflict management practices were discussed. Their study focused on service organizations in Nigeria from which they developed ways of improving organizational performance and productivity. However, many perceived conflict as dysfunctional, destructive, and unpleasant fact in an organization (Henry, 2009). Notwithstanding, it has been proved that conflict can also be beneficial as it tend to encourage creativity, new looks at old condition, better clarification of points of view, and the development of management capabilities to resolve differences (Russell, 1976:13-21). The crux of this research is to explore the dynamics of conflict resolutions in relation to organizational performance in Nigerian organization. As captured in the research topic, we shall examine the sources of organizational conflicts and their effects on performance using Keystone Bank Plc (Bank PHB) as a case study. 1. 2Statement of the Problem Businesses nowadays are operating in a turbulent environment where organizations are searching for measures that will allow them to improve their performance and competitiveness. Economic challenges and political issues may occupy the centre stage, but internal wrangling among staff; union demands for improved welfares and the myriads of corporate social responsibilities also impact greatly on organizational performance. In the face of these challenges many organizations have continued to blaze the trail, for example, first bank, access bank and zenith bank while many others such as Allstate Trust Bank, Savannah Bank, and Fortune Bank have given in to fate. The fluxes in the banking sectors present some peculiar issues relevant to our discourse. In keystone bank there were unprecedented mass retrenchment of staff, undue pressure on labour for deposit mobilization, and threat of job insecurity. These issues have inadvertently drawn labour against management with mixed outcomes in keystone bank. In the main, the outcome were largely unproductive such as low morale, low productivity, cynicism, distrust, high employee turnover, absenteeism, defects, high job dissatisfaction, and low loyalty to the organization in the bank all of which have affected the bank negatively. Management of keystone bank was taken to task as they confront labour unions that are trying to protect the interests of their members; and, as well as, assure stockholders of security of their investments and potential returns. These issues lingered for awhile and most people tend to attribute the performance problem that led to the nationalization of the bank to this persistent conflict in the bank. It is against this background that this study is undertaken to ascertain the effect of conflict on the performance of Keystone Bank especially at the Makurdi branch. 1. 3Research Objectives The main objective of this study is to examine the effects of conflict management on the performance of Keystone Bank, Makurdi branch. The following specific objectives shall also be explored in this study. 1. To determine the major causes of conflict in Keystone Bank Makurdi branch 2. To determine the adoption and practice of conflict resolution in Keystone Bank, Makurdi branch. 3. To determine if conflict management in Keystone Bank can increase the organizational productivity. 4. To determine if conflict management can improve the quality of decision in Keystone Bank Makurdi branch. 5. To ascertain if conflict management result in job satisfaction/ commitment in Keystone Bank Makurdi branch 1. 4Research Questions This will seek answers to the following research questions: 1. What are the major causes of conflict in Keystone Bank, Makurdi branch 2. To what extent do keystone bank practice conflict resolution? 3. To what extent do conflict management in Keystone bank increase organizationÃ¢â¬â¢s productivity? 4. To what extent does conflict management improve the quality of decisions in Keystone bank, Makurdi branch? 5. To what extent do conflict management result in job satisfaction /commitment in Keystone Bank, Makurdi branch. 1. 5Research Hypotheses HO1: Conflict management in Keystone Bank, Makurdi branch significantly does not increase productivity. HO2: Conflict management in Keystone Bank, Makurdi branch significantly does not improve the quality of decisions in the bank. HO3: Conflict management significantly does not result in job satisfaction/ commitment in Keystone Bank, Makurdi branch. 1. 6Significance of the Study The significance of this study lies in the fact that at the end of this research, the minds of the masses will be illuminated as to the impact of conflict management on organizational performance. This research work will be of great use to the management of Keystone Bank knowing the best strategy to employ in managing conflict so as to benefit both parties (employers and employees). It will also help them to learn how to recognize and benefit from their differences in the bank. To students and other researchers, the study will go a long way to increase the existing body of knowledge in the area of conflict management. 1. 7Scope of the Study Since this research work is a semester work, the researcher intends limit to Keystone Bank Plc, Makurdi branch alone and placed much emphasis on the influence of conflict management. Organizational performance was also brought in to know how effective an organization can be if organizational conflict are properly managed. 1. 8limitations of the Study This study was inevitably limited by some factors such as follows: Finance: in availability of finance was a great constraint to the research. This forced the researcher to limit the scope of the study to only one branch of keystone bank instead of studying more branches. Time: time also constitute a great constraint in this study, since the researcher was expected to finish this study within just two semesters, the range of data for investigation was scaled down to only 5years in order to facilitate timely completion of the study. This therefore limits the extent of applicability of the study findings and results. 1. 9Definition of Terms 1. Conflict: Is a process which one party perceives that its interests are being opposed or negatively affected by another party. 2. Chase: A very big difference between two people of groups. 3. Discord: Is want of agreement; absence of unity or harmony in sentiment or action; variance leading to contention and strife; disagreement; applied to persons or to things, and to thoughts, feelings, or purposes. 4. Productivity: Is the amount of output per unit of input (labour, equipment, capital). 5Stakeholder: A person or company that has interest in an organization. 1. 10 Profile of Keystone Bank Plc Keystone Bank Limited commonly referred to as keystone bank is a commercial bank in Nigeria. The bank is one of the commercial bank licensed by Central Bank of Nigeria (CBN) the national banking regulator. On Friday 5th august 2011, keystone bank limited was issued a commercial banking license by the Central Bank of Nigeria (CBN). On the same day CBN revoked the banking license of Bank PHB. Keystone bank assumed the assets and some liabilities of the now defunct Bank PHB. Mission and Vision To deliver superior performance and be the preferred partner. Keystone bank vision encompasses setting the pace in financial service delivery creating utmost value for its stockholders. Kind of Business Keystone bank offers banking service to large corporations, public institutions, small-to-medium enterprises (SMEs) and individual. The bank is a large financial service provider in Nigeria as of January 2012, the exact asset valuation of the bank and the valuation of its shareholders are not publicly known. The Organizational Structure Keystone Bank Plc, Makurdi branch is structured by function, headed by a branch manager. The branch has two departments which include the marketing and operations department which are all headed by a manager who is subordinate to the branch manager. In the operation department are units such as, customer service, fund transfer admin and cash unit. The customer service unit handles all enquires as regards the branch, the fund transfer unit takes care of intra/ interbank transfer of funds. The admin unit which has subunits such as security, cleaner and drivers has the responsibilities of job design, recruitment, selection and training, staff promotion, motivation and staff discipline. The cashiers unit handles cash related issues. The Organizational Chart of Keystone Bank Plc Makurdi MAKURDI BRANCH Branch Manager Marketing manager Operation manager MARKETING DEPARTMENTOPERATION DEPARTMENT Source: http://www. Keystonebank. com OBJECTIVES OF THE BANK. The main objectives of Keystone Bank plc are to earn satisfactory profits by providing innovative solutions to the customers with passion, which creates optimal value for the shareholders. Ideally profits must be earned for any business to remain in existence. The bank needs a good profit to be able to raise new funds in the market to build up resources and to strengthen the bankÃ¢â¬â¢s business. contact : [emailprotected] com for the Complete material
Tuesday, May 5, 2020
The WifeÃ¢â¬â¢s Story by Ursula K. Le Guin is a story about a woman married to a man who turns out to be a werewolf. In this tale Le Guin reverses the typical werewolf story into the point of view of other wolves. She tells the story in a first person narrative which is very effective. The narratorÃ¢â¬â¢s voice in this story changes the ways you will normally respond to any other story. The WifeÃ¢â¬â¢s Story is not the typical werewolf story you would expect.In Le GuinÃ¢â¬â¢s story she describes a wifes retrospective of what she should have seen in her husband before it was too late. She describes suspicious behaviors that lead the reader to understand that he is a werewolf. She realizes that her husband changes at the dark of the moon into a human. The way she describes this werewolf is very different than the usual werewolf story. We will write a custom essay sample on The Wifes Story or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The werewolf has white skin with no hair like a worm, eyes blue with white rims around the blue, mouth flat and wide, and teeth flat and dull.This is quite unusual for a werewolf to look which makes this story more interesting. I believe Le Guin chose to write this story with a first person narrator because it is more effective to the reader. In the first paragraph of The WifeÃ¢â¬â¢s Story says, Ã¢â¬Å"I donÃ¢â¬â¢t believe it happened. I saw it happen but it isnÃ¢â¬â¢t true. It canÃ¢â¬â¢t be. He was always gentleÃ¢â¬ . This shows the wifeÃ¢â¬â¢s emotions after she discovers her husband is a werewolf. She is confused and still feels everything is unreal. Le GuinÃ¢â¬â¢s choice of writing this story in a first person narrative keeps the reader interested and motivated to keep reading. The narratorÃ¢â¬â¢s voice in The WifeÃ¢â¬â¢s Story affects how the reader responds to the story because of the tone the narrator uses telling her experience discovering her husbandÃ¢â¬â¢s secret. In this story, Le Guin helps the reader relate to the wife and how she was married to a werewolf without knowing it. She was in love with a man, or thatÃ¢â¬â¢s what she thought, who was so kind and others would look up to.Finding out that the man she was in love with was in reality a horrible creature was still unbelievable. The narrator makes the readers more interested. The WifeÃ¢â¬â¢s Story is an unpredictable story. Ursula K. Le GuinÃ¢â¬â¢s choice of a first person narrative was just right for this kind of story. The tone used in here was more interesting than any other fairy tale told before. Showing how the wifeÃ¢â¬â¢s reaction towards her husbandÃ¢â¬â¢s change was more effective to me. Le GuinÃ¢â¬â¢s story was very interesting and not your